Finding Hayley to work with my 14-year-old son, who has dyslexia and a lack of confidence in English, has been a godsend. Hayley's warm, approachable, supportive and encouraging style has helped him open up and stay engaged throughout the lesson, enjoying the learning and, most importantly, leaving each lesson feeling more and more confident and that this is "doable" and that he's not hopeless after all! On the contrary, he has some excellent things to contribute and can do well, whereas in the past, English was pretty hopeless and a long-standing aversion for him. He tells me his lessons with Hayley are "really helping," and when I ask him how, he says she does a really good job of explaining things to him, and he can understand things much better. Seven lessons on, and the improvements and learnings are showing signs of sticking. I have every confidence in her skills and ability and would recommend her unreservedly.