What does this tuition cost and how does the payment work?

Tuition fees

Many tutors and tutor agencies do not show their fees, so you will need to contact them directly to find out and/or negotiate.

Our fees are clearly shown on our website here.

For the majority of our teachers, tuition fees for one-to-one tuition are as follows:

• Primary, EYFS, KS1 and KS2: Face-to-face tuition is £46 ph, and online tuition is £40 ph.
• SEN and Learning Support: Face-to-face tuition is £46 ph, and online tuition is £40 ph.
• 11+ and Year 7 Independent School Entry: Face-to-face tuition is £48 ph, and online tuition is £42 ph.
• 13+ and Common Entrance: Face-to-face tuition is £55 ph, and online tuition is £44 ph.
• Year 7 to Year 9 (all academic subjects): Face-to-face tuition is £46 ph, and online tuition is £40 ph.
• GCSE and IGCSE Tuition (all academic subjects): Face-to-face tuition is £48 ph, and online tuition is £42 ph.
• A-Level and IB Tuition (all academic subjects): Face-to-face tuition is £50 ph, and online tuition is £44 ph.

Our teachers are free to set their own tuition fees, and some choose to charge a higher rate than this, especially if they are offering a specialist subject, level, or experience.

When you look at your teacher list, the tuition fee for each teacher is clearly shown in their profile. The teacher has set their own fee, which is not for negotiation. You may consider the teacher's fee as part of your selection process when shortlisting your teachers.

If the cost is an issue, you can invite your partner, grandparents, or other family members to contribute to the tuition costs. We provide a secure and easy set-up for you to invite others to add their payment card to your account. You can also pair up with other families to create a small tuition group, automatically sharing the costs across your group. Group tuition is significantly more cost-effective than one-on-one tuition, as tuition fees can be shared across the group. Small group tuition costs range from £15 to £35 ph per student, depending on the subject, the tutor's qualifications, and the group size.

Breakdown of costs

Of the total fee you pay, 75% will go directly to your teacher, and 25% will cover the platform costs, which include VAT, card processing, and our business costs.

• VAT is charged at 20%.
• Card processing costs are 1.5% and 20p per transaction.
• Our business costs are almost exclusively directed at recruiting and vetting high-quality teachers. We do not invest in paid advertising on Google or social media but choose to grow organically, as happy parents tell other families about us. We also do not run a large office or have a large team of administrative and technical staff.

Other costs

There are no further costs for you. Travel costs for face-to-face tuition are included in the tuition fee. Teachers will provide their own resources for all their lessons, though you may choose to supplement these.

No upfront payments

You do not need to pay registration fees to use our website or teachers. You pay nothing in advance. You pay after each lesson. You are in full control and can authorise or, if necessary, query your teacher's timesheet before payment. You can also stop tuition and cancel your account with us anytime.

Your payment card details

After your first lesson, you must add your debit or credit card to your account. We use Stripe Payments Europe Ltd, a secure card payment system which transfers your tuition fees directly to your teacher’s bank account.

You can invite your partner, grandparents or other family members to contribute to part or all of your tuition costs.

You can also choose to create a small tuition group with fellow parents and other families, automatically sharing the costs across your group.

We provide a secure and easy set-up for you to invite others to add their payment cards to your account.

Your timesheets

After each lesson, your teacher will add the lesson details to a timesheet, which you can see in your account. You will be notified by text and e-mail each time this happens. 

• You will have 24 hours to review this timesheet entry before payment is automatically charged to your credit or debit card. You can log into your account to approve or query this timesheet entry.
• If you query a timesheet entry, the payment will not be charged to your credit or debit card until the query has been resolved with your teacher.
• If you approve a timesheet entry, your credit or debit card will be charged immediately.
• If you are part of a shared payments team, the total tuition fee will be divided equally across your payment team.

Following payment of the timesheet, you will receive two invoices on your account detailing the tuition fee due to the teacher and the platform fee (VAT, card processing fee and our business costs) due to us.

Refunds

We're almost certain you will be happy with your choice of teacher, but if the first lesson is not a success, for whatever reason, please contact us, and you will not be charged for the lesson. We will also look for an alternative teacher if you wish. 

Bad actors

Occasionally, we experience parents trying to negotiate fees directly with teachers, even suggesting they pay the teacher directly, cash in hand, with no records of invoices, receipts, VAT costs, etc. Our teachers are often embarrassed if this happens, and they will report this to us. We will then close the parent's account.